Terms and Conditions

Last Updated: 17th June 2025

These Terms and Conditions (“Agreement”) govern your access to and use of the AKSS UK LTD online store at akssbyatya.com (“Site”, “we”, “us”, “our”) and your purchase of any products through the Site. By using this Site or making a purchase, you agree to be bound by this Agreement and our Privacy Policy.

Use of the Site

You agree to use this Site only for lawful purposes. You must not misuse the Site in any way that could harm the Site, its services, or other users.

To place an order, you may be required to create an account, which allows you to track orders and manage your details.

 

Products and Orders

All products are subject to availability. We reserve the right to limit the quantity of any product or refuse service to anyone at our discretion.

We aim to ensure product descriptions, prices, and images are accurate. However, in the event of an error, we reserve the right to cancel or amend your order accordingly.

 

Returns, Exchanges, and Refunds

At AKSS UK LTD, we are committed to providing the highest level of service and product quality. While we hope you are delighted with your order, please note the following:

  • We do not offer returns, refunds, or exchanges under normal circumstances.
  • We only offer a conditional exchange or store credit if there is a genuine quality issue with the item received.

Faulty or Damaged Items

If you believe your item is faulty due to a manufacturing or quality issue:

  • Contact us within 48 hours of delivery at info@akssbyatya.com with your order number and clear photos of the issue.
  • Our Quality Control team will assess the problem and respond with a resolution.
  • If a fault is confirmed, we may offer an exchange or store credit for future use.

Non-Returnable Items

The following items are not eligible for return, refunds

  • Customized products
  • Discounted or promotional items
  • Any item returned without prior approval

We reserve the right to decline any return or exchange that does not meet these conditions.

 

Promotional Emails

By creating an account or placing an order, you agree to receive:

  • Transactional emails (e.g., order confirmations)
  • Promotional emails (e.g., special offers, product updates)

You can unsubscribe from promotional emails at any time using the link in those messages.

 

Intellectual Property

All content on this Site—including images, text, logos, and design elements—is the property of AKSS UK LTD and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any content from the Site without our prior written permission.

 

Limitation of Liability

To the fullest extent permitted by law, AKSS UK LTD will not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased through it.

This does not affect your statutory rights under UK consumer law.

 

Amendments

We may update these Terms at any time. Changes will be posted on this page and will take effect immediately upon publication. Continued use of the Site constitutes acceptance of any updated Terms.

 

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Us

If you have any questions or concerns, please contact us: info@akssbyatya.com